Customer Service & Billing

Billing & Payments

• Online Account and Payment Options
• Budget Billing – Application Closed
• Understanding Your Utility Bill

Assistance Programs

Need Payment Assistance?

Donate to Customers in Need

• C.A.S.H. and H.E.L.P. Pledge Form (for utility assistance)
• Share The Light Pledge Form (for city projects)

Policy & Procedures

• opens in a new windowCode of Ordinances – Refer to Chapters 12A, 22 & 27
• Good Credit Policyopens PDF file
• Credit Risk for Deposits Policyopens PDF file
• Commercial Credit Policyopens PDF file
• Medical Letter Policyopens PDF file