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Safe Community

Goal Statement

Provide equitable community-centered public health and safety services to ensure the City is safe for all.

Goal 1: Build trust between City of Columbia and Black, Indigenous, and People of Color

Measure Baseline Results Target Status
Increase the number of available options for self-reporting incidents and offenses2020
Information Unavailable
Increase opportunities for authentic connection between Black and Brown communities, officers, and City leadership through contact that is not related to criminal activity or complaints2020
Information Unavailable
Require 100% of all CPD staff to complete training in fair and impartial policing, cultural competency, implicit bias or other related topics by 202390%100%100%2021
Proceeding as Planned
Increase accountability measures that lead to continuous improvement in traffic stop practices2020
Information Unavailable
Increase the number of residents who know someone in the Columbia Police Department to whom they could share a concern2020
Information Unavailable

Goal 2: Improve services to the City's most vulnerable populations

Measure Baseline Results Target Status
Divert at least 50% of mental health related 911 calls to the mobile crisis team by 202550%2020
Information Unavailable
Achieve a functional zero level of unsheltered homelessness by winter of 2024-2025-7.828>=02023
Monitoring Progress
Number of people currently experiencing homelessness in Boone County2702023
Monitoring Progress

Goal 3: Improve outcomes associated with the City's community safety function

Measure Baseline Results Target Status
Increase the number of residents with continuing, direct proximity to police officers from four to 10 beats assigned by 202344102021
Monitoring Progress
Achieve targeted travel times for Columbia Fire Department response with required resources and personnel 90% of the time to emergency incidents90%71.04%90%2021
Proceeding as Planned
Reduce the number of annual traffic fatalities to fewer than six by 2025 (with the goal of eliminating them by 2030)11752021
Monitoring Progress
Reduce the number of annual serious injuries to fewer than 32 by 2025 (with the goal of eliminating them by 2030)312020
Information Unavailable
Attain a 95% voluntary compliance rate with code violations by 20258099%95%2024
Proceeding as Planned
Attain a 95% voluntary compliance rate with Public Health code violations by 20258093%95%2024
Proceeding as Planned
Attain a 95% voluntary compliance rate with Animal Control code violations by 202580100%95%2022
Proceeding as Planned
Attain a 95% voluntary compliance rate with Environmental Health code violations by 20257077%95%2024
Reviewing for Improvement
Attain a 95% voluntary compliance rate with Fire code violations by 202590%100%95%2024
Proceeding as Planned
Improve public satisfaction with "overall quality of local police services" from 60% to 70% satisfied or very satisfied by 2026 as indicated in the citizen survey60%60%70%2019
Monitoring Progress
Improve public satisfaction with "Public Health services provided by the City" to from 67% to 80% by 2026 as indicated in the citizen survey67%67%80%2019
Monitoring Progress
Improve satisfaction with "Enforcement of City codes and ordinances" to from 40% to 50% by 2026 as indicated in the citizen survey40%40%50%2019
Monitoring Progress
Inspector was professional, helpful and polite93%2023
Proceeding as Planned
Violations were clearly explained.92%2023
Proceeding as Planned
Overall satisfaction with the rental compliance process.72%2023
Proceeding as Planned
Did our inspector communicate with you on the status and outcome of the case?85%2023
Proceeding as Planned
Was our staff professional, helpful and polite?100%2023
Proceeding as Planned
Was your complaint handled in a timely manner?75%2023
Proceeding as Planned
Was the outcome of your complaint satisfactory?68%2023
Proceeding as Planned

Goal 4: Improve the City's Overall Emergency Preparedness and Response Capabilities

Measure Baseline Results Target Status
All City departments will complete an annual tabletop exercise/simulation to prepare for emergency response and review and update their business continuity plan (BCP)67%67%100%2019
Monitoring Progress
Train all City staff in disaster response and the Incident Command Structure using FEMA training resources by 20231%0.5%100%2021
Monitoring Progress
Evaluate the condition/vulnerability of all critical infrastructure by 20242020
Information Unavailable
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