Contact Us

Community Relations

The City of Columbia Community Relations Department’s mission is to provide accurate, timely and reliable information for all citizens and media. The department is comprised of three divisions: Communications and Marketing; Contact Center; and Media and Event Services.

The Communications and Marketing Division provides communication to citizens and City employees; produces monthly and yearly publications sent to citizens; and maintains relationships with local media outlets.

The Contact Center is staffed with helpful customer service representatives, who are also Certified Tourism Ambassadors, who can answer your questions, take your requests or identify the City expert that can assist you. At the beginning of 2018, Utility Customer Service joined the Contact Center. View utility payment information online.

The Media and Event Services Division produces City Channel videos to support all City departments; broadcasts live meetings including City Council meetings; and manages conference room arrangements at City Hall.

Below is contact information for the department and each division as well as community relations specialists or marketing specialists for City departments.


Community Relations
Steven Sapp
Director of Community Relations


Communications and Marketing
Brian Adkisson
Communications and Marketing Manager

Sara Humm
Community Relations Specialist


Contact Center and Utility Customer Service
Stephanie Brown
Assistant Director 


Media and Event Services Division (City Channel)
Jeff Rogers
Media and Event Services Manager


Columbia/Boone County Public Health and Human Services
Community Relations Specialist – vacant
Please contact Brian Adkisson, Communications and Marketing Manager, at 573.874.7330 or


Convention and Visitors Bureau
Community Relations Specialist – vacant
Please contact Megan McConachie, Strategic Communications Manager, at 573.441.5572 or


Parks and Recreation
Tammy Miller
Marketing Specialist


Brian Adkisson

Steve Sapp


Public Works
Amanda Capua
Marketing Specialist – Transit, parking and airport

Barry Dalton
Community Relations Specialist – Streets, sidewalks, snow operations and Capital Improvement Projects


Lissie Wade
Community Relations Specialist – Water and electric

Patricia Weisenfelder
Community Relations Specialist – Sewer, stormwater, solid waste and sustainability