Community Relations
The City of Columbia Community Relations Department’s mission is to provide accurate, timely and reliable information for all citizens and media. The department is comprised of three divisions: Communications and Marketing; Contact Center; and Media and Event Services.
The Communications and Marketing Division provides communication to citizens and City employees; produces monthly and yearly publications sent to citizens; and maintains relationships with local media outlets.
The Contact Center is staffed with helpful customer service representatives, who are also Certified Tourism Ambassadors, who can answer your questions, take your requests or identify the City expert that can assist you. At the beginning of 2018, Utility Customer Service joined the Contact Center. View utility payment information online.
The Media and Event Services Division produces City Channel videos to support all City departments; broadcasts live meetings including City Council meetings; and manages conference room arrangements at City Hall.
Below is contact information for the department and each division as well as community relations specialists or marketing specialists for City departments.
Community Relations
Steven Sapp
Director of Community Relations
573.874.7257
Steven.Sapp@CoMo.govcreate new email
Communications and Marketing
Brian Adkisson
Communications and Marketing Manager
573.874.7330
Brian.Adkisson@CoMo.govcreate new email
Sara Humm
Community Relations Specialist
573.874.7438
Sara.Humm@CoMo.govcreate new email
Contact Center and Utility Customer Service
Stephanie Brown
Assistant Director
573.874.7316
Stephanie.Brown@CoMo.govcreate new email
Media and Event Services Division (City Channel)
Jeff Rogers
Media and Event Services Manager
573.874.7592
Jeff.Rogers@CoMo.govcreate new email
Columbia/Boone County Public Health and Human Services
Please contact 573.874.CITY (2489) and ask to be connected to the Public Health and Human Services department.
Convention and Visitors Bureau
Vacant
Community Relations Specialist – Water and electric
Please contact 573.874.CITY (2489) and ask to be connected to the Convention and Visitors Bureau.
Parks and Recreation
Tammy Miller
Marketing Specialist
573.874.7465
Tammy.Miller@CoMo.gov create new email
Police
Jeffery Pitts
Community Relations Specialist/Public Information Officer
573.817.5049
policepio@CoMo.govcreate new email
Brittany Hilderbrand
Community Relations Specialist/Public Information Officer
policepio@CoMo.govcreate new email
Public Works
Ashlyn Sherman
Marketing Specialist – transit, parking and airport
573.441.5494
Ashlyn.Sherman@CoMo.govcreate new email
Vacant
Community Relations Specialist – Streets, sidewalks, snow operations and Capital Improvement Projects
Please contact Ashlyn Sherman, Public Works Marketing Specialist, at 573.441.5494 or Ashlyn.Sherman@CoMo.gov
Utilities
Vacant
Community Relations Specialist – Water and electric
Please contact 573.874.CITY (2489) and ask to be connected to the Utilities department.
Vacant
Community Relations Specialist – Sewer, stormwater, and solid waste
Please contact 573.874.CITY (2489) and ask to be connected to the Utilities department.