Community Relations
The City of Columbia Community Relations Department’s mission is to provide accurate, timely and reliable information for all citizens and media. The department is comprised of three divisions: Communications and Marketing; Contact Center; and Media and Event Services.
The Communications and Marketing Division provides communication to citizens and City employees; produces monthly and yearly publications sent to citizens; and maintains relationships with local media outlets.
The Contact Center is staffed with helpful customer service representatives, who are also Certified Tourism Ambassadors, who can answer your questions, take your requests or identify the City expert that can assist you. At the beginning of 2018, Utility Customer Service joined the Contact Center. View utility payment information online.
The Media and Event Services Division produces City Channel videos to support all City departments; broadcasts live meetings including City Council meetings; and manages conference room arrangements at City Hall.
Below is contact information for the department and each division as well as community relations specialists or marketing specialists for City departments.
Community Relations
Steven Sapp
Director of Community Relations
573.874.7257
Steven.Sapp@CoMo.govopens an email link
Communications and Marketing
Brian Adkisson
Communications and Marketing Manager
573.874.7330
Brian.Adkisson@CoMo.govopens an email link
Sara Humm
Community Relations Specialist
573.874.7438
Sara.Humm@CoMo.govopens an email link
Contact Center and Utility Customer Service
Stephanie Brown
Assistant Director
573.874.7316
Stephanie.Brown@CoMo.govopens an email link
Media and Event Services Division (City Channel)
Jeff Rogers
Media and Event Services Manager
573.874.7592
Jeff.Rogers@CoMo.govopens an email link
Columbia/Boone County Public Health and Human Services
Lucio Bitoy
Community Relations Specialist
573.874.7632
Lucio.Bitoy@CoMo.govopens an email link
Convention and Visitors Bureau
Amanda Capua
Community Relations Specialist
573.441.5571
Amanda.Capua@CoMo.govopens an email link
Parks and Recreation
Tammy Miller
Marketing Specialist
573.874.7465
Tammy.Miller@CoMo.gov opens an email link
Police
Jeffery Pitts
Community Relations Specialist/Public Information Officer
573.817.5049
policepio@CoMo.govopens an email link
Brittany Hilderbrand
Community Relations Specialist/Public Information Officer
policepio@CoMo.govopens an email link
Brian Adkisson
Communications & Marketing Manager
573.874.7330
policepio@CoMo.govopens an email link
Steve Sapp
Director of Community Relations
573.874.7257
policepio@CoMo.govopens an email link
Public Works
Ashlyn Sherman
Marketing Specialist – transit, parking and airport
573.441.5494
Ashlyn.Sherman@CoMo.govopens an email link
vacant
Community Relations Specialist – Streets, sidewalks, snow operations and Capital Improvement Projects
Please contact Ashlyn Sherman, Public Works Marketing Specialist, at 573.441.5494 or Ashlyn.Sherman@CoMo.gov
Utilities
vacant
Community Relations Specialist – Water and electric
Please contact Brian Adkisson, Communications and Marketing Manager, at 573.874.7330 or Brian.Adkisson@CoMo.govopens an email link
vacant
Community Relations Specialist – Sewer, stormwater, and solid waste
Please contact Brian Adkisson, Communications and Marketing Manager, at 573.874.7330 or Brian.Adkisson@CoMo.govopens an email link