UCS Location Hours & Phone Numbers

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    The Utility Customer Service Office is located at:

    701 E. Broadway  Columbia, MO 65201 (1st Floor of City Hall, the Daniel Boone Building)

    Mailing Address:

    City of Columbia
    P. O. Box 1676
    Columbia, MO 65205

    Hours of Operation:

    Customer Service Desk: 8:00 a.m. – 5:00 p.m., Monday – Friday

    Drive Thru Window: 7:30am – 5:30 pm Monday-Friday

     Closed on the following holidays:

    • New Years Day
    • Martin Luther King’s Birthday (Observed)
    • Memorial Day
    • July 4th
    • Labor Day
    • Thanksgiving Day
    • Christmas Day

    Important Phone Numbers

    Automated Phone System: (573) 874-7694

    Customer Service Representatives: (573) 874-7380

    After Hours Emergencies (Water and Electric Department): (573) 875-2555