UCS Location Hours & Phone Numbers

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The Utility Customer Service Office is located at:

701 E. Broadway  Columbia, MO 65201 (1st Floor of City Hall, the Daniel Boone Building)

Mailing Address:

City of Columbia
P. O. Box 1676
Columbia, MO 65205

Hours of Operation:

Customer Service Desk: 8:00 a.m. – 5:00 p.m., Monday – Friday

Drive Thru Window: 7:30am – 5:30 pm Monday-Friday

 Closed on the following holidays:

  • New Years Day
  • Martin Luther King’s Birthday (Observed)
  • Memorial Day
  • July 4th
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Important Phone Numbers

Automated Phone System: (573) 874-7694

Customer Service Representatives: (573) 874-7380

After Hours Emergencies (Water and Electric Department): (573) 875-2555